Privacy policy

At Aquatech Pool and Spa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, request services, or engage with our business. By using our services or accessing our website, you agree to the terms of this policy.

Information We Collect:

We collect various types of personal information to provide and improve our services. This includes:

Personal Identifiable Information (PII):

  • Name
  • Email address
  • Phone number
  • Physical address

Financial Information:

  • Payment details for transactions (processed securely through third-party providers)

Non-Personal Information:

  • Browser type
  • Device information
  • IP address
  • Pages visited on our website

Communication Details:

  • Records of interactions, such as email correspondence or phone calls.

How We Use Your Information:

Aquatech Pool and Spa uses the information collected to:
  • Provide services, process payments, and deliver custom quotes.
  • Communicate with you regarding services, offers, and updates.
  • Personalize your experience on our website.
  • Improve our website, products, and services based on user feedback and analytics.
  • Comply with legal requirements and resolve disputes.

How We Share Your Information:

We do not sell, trade, or rent your personal information to third parties. However, we may share your data under the following circumstances:

Service Providers:

Third-party vendors, such as payment processors or marketing agencies, may receive access to your information to perform specific tasks on our behalf. These providers are bound by strict confidentiality agreements.

Legal Compliance:

We may disclose your information if required by law or to protect our rights, property, or safety.

Business Transfers:

If Aquatech Pool and Spa undergoes a business transition, such as a merger, acquisition, or sale, your information may be transferred as part of that process.

How We Protect Your Information:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:
  • Secure servers and encryption technologies.
  • Regular audits and updates of our security practices.
  • Limiting access to personal information to authorized employees and service providers

While we strive to safeguard your data, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Your Data Rights:

Depending on your location, you may have certain rights regarding your personal information. These include:

Remember your preferences for future visits.

You may request a copy of the personal data we hold about you.

Correction:

You can ask us to correct any inaccuracies in your data.

Deletion

In certain circumstances, you may request that we delete your personal information.

Opt-Out:

You have the right to opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise these rights, please contact us at privacy@aquatechpools.com.

Cookies and Tracking Technologies:

Our website uses cookies and similar technologies to enhance user experience, analyze website performance, and personalize content. Cookies are small text files stored on your device when you visit our site.

We may use cookies to:

  • Remember your preferences for future visits.
  • Track user behavior and engagement on the website.
  • Deliver personalized ads or content through third-party platforms.

You can modify your browser settings to block cookies, but doing so may affect your experience on our website.

Third-Party Links:

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

Children’s Privacy:

Aquatech Pool and Spa does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

Changes to This Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with the effective date noted at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.